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Polyurethane Machinery Service & Spare Parts

Genuine Parts for Maximum Uptime

About Our Service

Service Overview

Our comprehensive spare parts service ensures your industrial equipment operates at peak performance with minimal downtime. We maintain an extensive inventory of genuine OEM components, backed by rapid global logistics and expert technical support. Every part is quality-certified and covered by our standard warranty program.

Technical Support

Remote assistance depends on the machine configuration, available operating data and agreed access. Response time is separate from diagnosis and repair completion.

Spare Parts

Identification and quotation require machine and part details. Dispatch timing is separate from transport and customs clearance.

On-site Service & Training

Equipment, tasks, schedule, travel, fees and customer preparations are confirmed before service. Work follows the agreed scope.

Genuine Parts

100% original OEM components manufactured to exact specifications for optimal compatibility and longevity.

Fast Delivery

Global logistics with express shipping options. Same-day dispatch for stocked items, subject to order confirmation, payment and the applicable dispatch cut-off. Transit time depends on the destination and carrier.

Expert Support

Technical support for parts identification, compatibility checks and installation guidance. Reply within 1 business day.

Warranty Coverage

12-month standard warranty on all spare parts with optional extended coverage programs.

How It Works

Service Process

STEP 01

Identify

Email your machine model, serial number, part photos and relevant drawings to info@chinahaifeng.com for identification.

STEP 02

Quote

Reply within 1 business day. Compatibility, availability and quotation timing are confirmed after part identification.

STEP 03

Order

Confirm the quotation, payment terms and order details before processing.

STEP 04

Deliver

Dispatch and shipping arrangements follow the confirmed order. Tracking, insurance and installation support are confirmed where applicable.

Product Range

Common Spare Parts Catalog

Haifeng Spare Parts Service Center provides you with universal spare parts covering a full range of equipment, including:
Metering pumps and accessories – high-precision gear pumps, piston pumps, sealing components, and wear-resistant bushings
Mixing head components – mixing chamber, piston rod, nozzle, check valve, and stirring shaft
Heating system components – heating tube, thermocouple, temperature control module, and heat transfer oil circulation components
Pipeline system accessories – high-pressure hoses, rotary joints, filters, and quick connectors
Electrical control components – sensors, PLC modules, touch screens, and servo drives
Pneumatic and hydraulic components – cylinders, hydraulic cylinders, seals, and proportional valves
All spare parts are certified by the original manufacturer and strictly comply with the ISO 9001 quality management system, ensuring perfect compatibility with your existing equipment.
Our spare parts warehouse and logistics partners support shipment arrangements for confirmed orders. Dispatch and transit times are confirmed separately. Installation guidance and fault diagnosis support follow the agreed service scope.

Common Spare Parts Catalog
Get Started

Request a Quote

Reply within 1 business day. Email your machine model, serial number, photos and relevant drawings to info@chinahaifeng.com.

1 Business Day

Initial reply to your inquiry

Secure & Confidential

Inquiry information is handled in accordance with our privacy policy.

Dedicated Support

Our service team coordinates your inquiry and confirms the support arrangements.

Contact us

For how we handle your inquiry information, read our Privacy Policy.

Support

Frequently Asked Questions

What information should I send for a service or spare-parts inquiry?
Email your machine model, serial number, fault description or part details, photos and relevant drawings to info@chinahaifeng.com. For faults, include alarm messages and the operating conditions.
When will I receive a reply or quotation?
We reply within 1 business day. Spare-parts pricing, availability and quotation timing are confirmed after identification and compatibility checks. For a custom equipment request, an initial proposal is provided within 2 business days after requirements are clear; this is not a complete engineering design.
Can Haifeng help diagnose a fault remotely?
Our technical team reviews the information provided and confirms the available remote support. Diagnosis depends on access to relevant operating data and system functions; a first reply does not mean that the fault has been resolved.
How are on-site service and operator training arranged?
On-site work and training are arranged for the agreed equipment and tasks. Schedule, travel requirements, fees and customer preparations are confirmed before the visit.
Does same-day dispatch mean same-day delivery?
No. Same-day dispatch applies to stocked items subject to order confirmation, payment and the applicable dispatch cut-off. Shipping and customs time depend on the destination and carrier.
What if a part is discontinued or my machine version is different?
Send the machine model, serial number and part details. We will check availability and whether a suitable replacement can be supplied. Any substitution or modification requires confirmation before ordering.